KILFAD Logistics

1. Data Collection

KILFAD Logistics collects personal and corporate information strictly to provide shipping quotes, freight dispatching, customs brokerages, and logistics services:

Identity Details: Full name, company affiliation, job title, and ID/customs credentials.
Contact details: Phone numbers, primary email address, mailing/billing addresses, and callback schedules.
Cargo Information: Shipper/consignee names, delivery locations, custom declaration values, and logistics logs.

2. How We Use Your Data

Your data is processed strictly for legitimate operational purposes under the Saudi PDPL framework, including:

Booking ocean, land, and air freight shipments with our transport partners.
Filing and managing custom declarations via Saudi customs portals (Saber/Fasah).
Processing corporate shipping quotes, service bookings, and financial invoicing.
Responding to support tickets, callbacks, and logistics feedback.

3. Information Sharing & Transfers

We do not sell, rent, or distribute personal customer data to third-party commercial marketing platforms. Data is shared strictly with authorized logistics subcontractors, shipping liners, customs officers, and government departments to secure transport clearances in the Kingdom of Saudi Arabia.

4. Data Security & Retention

KILFAD Logistics deploys enterprise-grade database encryption, strict portal firewalls, and credential tokens to block unauthorized access to customer records. Personal shipment logs are kept only as long as required by Saudi commercial law and customs retention regulations.

5. Your Legal Rights (Saudi PDPL)

Under the Saudi Personal Data Protection Law, customers have several rights regarding their collected data:

Right to Know: The right to receive a detailed breakdown of what data we hold and why.
Right to Correct: The right to request immediate updates to incomplete or wrong contact details.
Right to Restrict: The right to withdraw consent for direct marketing notifications at any time.

6. Policy Changes & Contact